4/9/25

Ep20. Season Finale - Strange CX

SEASON FINALE - Is this the end for Michael Mattson and Luke Jamieson? Have Rob Dwyer and SarahCaminiti turned things upside down for good? Stranger things have happened.

This season has been an absolute blast. We hope you have enjoyed watching it as much as we have enjoyed producing it. And with over 200K views, we think you did.

So for that, we thank you from the bottom of our hearts.

Of course, none of this would be possible without our CX Pros giving us their bite-sized wisdom week after week. Thank you for playing along and sharing decades of experience in only a few seconds. We now know how hard it is... So thank you to:

•Shep Hyken, Samantha Middlebrook, Jared Koll, Leslie O'Flahavan, Justin Robbins, Aileen Day, CCXP, Brad Cleveland, Lynda Harvey, M.S., Rob Dwyer, Sarah Caminiti, Karl Sharicz (CX-PRO, EdM), Fran Southward, Matt Beran, Martha Brooke, CCXP, Six Sigma Black Belt, Gregorio Uglioni, Georges Essama, Vicki Brackett, Todd Unger, Adam Boelke, and Dave Seaton

Until next time and as always... Hooroo.

Next

E19. CX Alter Egos