Q: What is Twenty20ish?
A: Twenty20ish is a fresh, fun, and fearless short-form show all about Customer Experience. Each season plays a game 20ish Questions with a 20ish top CX thought leader, blending insight and entertainment.

Q: Who hosts Twenty20ish?
A: The show is hosted by CX innovators Luke Jamieson and Michael Mattson. Luke brings a larrikin spirit and design-thinking flair, while Michael injects empathy and a healthy dose of puns.

Q: How can I watch or listen to episodes?
A: Episodes are available right here on the website under Videos, and on all major socials—YouTube, LinkedIn, Instagram, and TikTok.

Q: When are new episodes released?
A: Twenty20ish drops new episodes every week plus an episode of the spinn -off show ‘Leaders Let Loose’ a regular cadence each season. To catch every drop, subscribe to our YouTube channel or follow us on LinkedIn—and hit the bell icon!

Q: How do I apply to be a guest?
A: We’re always on the lookout for fresh CX perspectives. Head to our Contact Us page, fill out your name, LinkedIn profile, and why you’d make a great Twenty20ish guest, and we’ll be in touch!

Q: Can I bring Twenty20ish live to my event?
A: Absolutely! We host live sessions at conferences around the globe—past stops include ICMI Contact Center Expo (Orlando, Oct 2025) and AusContact (Melbourne, Apr–May 2025). Reach out via our Contact page to book us.

Q: How can I support Twenty20ish?
A: If you love the show and want to help us keep it running (and pun-loaded!), consider chipping in on Patreon. Every bit goes into making the next season even more engaging.

Q: Where can I find “Content We Love” and “Friends of the Show”?
A: Alongside episodes, we curate CX-focused articles, videos, and podcasts we adore. Check the Content We Love section for regular picks, and meet our community over in Friends of the Show.