30/10/21

E3. Wave Your CX Wand

Abracadabra! We're handing out imaginary wands and asking our CX wizards what they'd poof out of existence forever. These magical transformations might just inspire some very real changes in how we think about customer experience!

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E2. Go back 10 years?

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E4. What's one thing companies should focus on to improve CX?